In case of early departure or late arrival the full room rate will be charged for the price of one! Changes and cancellations will only be accepted in writing. Cancellation fees lt. The Austrian Hotel Regulations. The place of performance and payment is Seefeld. Court of Innsbruck. The reservation is only binding after receipt of the Deposit within the specified period. For meals not taken, you will receive no compensation! For arrivals during the week, a possible room change on the weekend is possible!
Our cancellation conditions summer 2023:
- Up to 0 days before arrival: Cancellation free of charge
- We ask you to confirm the reservation in writing until 14 days before arrival, so that it is fixed.
- Upon arrival we will charge the full amount or we need a credit card number for security.
- You are welcome to transfer a partial or the full amount to our account before arrival.
- In case of early departure, 90% cancellation fee will be charged, about the cancellation fee you will receive a credit note – to be redeemed within one year in our house.
Our cancellation conditions winter 2023/2024
- Until 14 days before arrival: Free cancellation possible
- 14 days to 1 day before arrival: 50% cancellation fee of the total price
- Cancellation within 24 hours before arrival: 90% cancellation fee of the total price
- In case of early departure 90% cancellation fee will be charged.
- About the cancellation fee you will receive a credit note – redeemable within one year in our house.
Special conditions for cancellations for bookings over Christmas/New Year’s Eve in the period from 22 December 2023 to 07 January 2024
- Until 1 month before arrival: Free cancellation possible
- 1 month before arrival : 50% cancellation fee of the total price
- 14 days before arrival : 70% cancellation fee of the total price
- 1 week before arrival or in case of early departure 90% cancellation fee will be charged.
- You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.
Minimum stay and surcharges:
Minimum stay in the Christmas/New Year period: 26.12.23 – 07.01.24 for 7 nights with last arrival on 26.12.23
Minimum stay Carnival: 7 nights from 10.02.2024 to 18.02.2024 with arrival day Friday, Saturday or Sunday